Testimonials
I just wanted to say the service I received from your technician was amazing.. being a new homeowner with very little knowledge, he took the time to thoroughly explain everything clearly to me and showed me what he was referring to. I was hoping to receive a customer satisfaction survey.. but I would give a 10 out of 10.
Terri
Phenomenal experience with this company. They initially installed my furnace last year and the service was great and the furnace has had no issues. However there was an oversight on install that raised a red flag on my property inspection. We contacted the office explained our situation and they took accountability for their mistake. They came the same day and corrected their mistake. They were very apologetic, professional and didn’t charge me anything. Mistakes happen it’s all in how you fix them. I can’t thank them enough. Will definitely continue to use and recommend Indoor Elements.
Samantha
I had Kevin attend for an AC unit issue. He was very quick at diagnosing and fixing the problem. I called for service and the company was very quick to respond. I received a call back to come to my house in just over an hour. Would highly recommend!
Tyler M.
Thank you so much for the great service. Your technician could have totally replaced the hose bib, but instead, he did the right thing and saved me a bit of money. I have dealt with your company before and found this honest and good service in a time where that is not normal. For that reason, you will always be my first call for help.
Jack S.
Thank you and huge thank you to Kevin , he did an amazing job! Very friendly and knowledgeable! Grateful from our family!
Julie K.
Prompt, reliable service.
Ginger K.
Just a BIG THANK YOU, for the work done in our furnace.
We can’t say enough for the service that you guys provided on fixing our furnace, starting with Cory and Lori in the office to the 2 guys that come to the house.
Everyone was absolutely fantastic and very professional and totally dedicated to helping resolve the problem, and helping us with the warranty work from the factory.
GREATEST SERVICE! GREAT PEOPLE! And I recommend them anytime, the best plumbing/heating company in town.
THANKS, A MILLION
CAREY AND CARLA
Carey and Carla Acres
We appreciate how well you take care of our issues!
Thank you
Therese Chauvin
I wanted to express my thanks to your company and to Cory for reprogramming my thermostat this morning. I had changed the batteries and when I put the cover back on the screen was basically blank. I read the instructions but was still unable to get it right as it was a new thermostat that was put in when Indoor Elements installed my AC in 2018. Needless to say I was embarrassed not being able to do the job myself, but I knew I needed help.
I knew I could count on your company from my previous experience with Indoor Elements.
I am truly thankful for the speedy service, especially in the crisis our world is in today.
A thankful senior
Jessie Sather
Thanks for the response for the Holiday Monday plumbing fix. It was a small job, but I needed some help with the fix and the proper tools. The on call person was great to deal with and the tech was even better. I will recommend Indoor Elements in the future.
Bryan Goosen
Feeling great ! Andy Seidemann and I decided to have AC installed in our home and it was a huge expense. Just under $6000 to be exact. We chose indoor elements to do our install as I had used them before in my previous home and was very pleased with the service. Once the AC was installed the Techs noticed our motor was shot in our 1.5 year old home. So the AC would not work. It cost an additional just over $1600 to have the motor replaced. Lori at Indoor Elements called to question the year of our home and decided to call the manufacturer to see if she could get us some warranty coverage, even thou it was only warrantied for 1 year. She was amazing in getting the cost of the part $926.00 refunded to us from the manufacturer. She didn’t have to go the extra step as Indoor elements had their money for the full repair but she did. I just want to say I’m so happy she did and the level of service was amazing. We highly recommend them for their level of service & integrity. We cannot thank you and your staff enough for everything you did.
Nicole Hunt
Andy and Nicole
Great staff, excellent service, I highly recommend G&L for all of your plumbing and heating needs! I am a very satisfied customer!
Max Herron
Thank you very much for the prompt, efficient service your company provided when we had furnace problems. Your service tech was friendly and knowledgeable and more than helpful answering any questions I had for him.
Again, thank you and know that we will be calling on you again should we have any future work to be done.
Yours truly,
Jim Hofas
August 3rd, 2011
This letter is in regards to the service provided to us (Grande Spirit Foundation) by G&L Heating. I have been the maintenance manager for the foundation for the past 7 years. In those seven years we have used G&L quite extensively, ranging in all types and quantity of work. Their staff and service technicians are friendly, courteous and knowledgeable. Their understanding of our buildings and the needs of those buildings is extremely helpful to our staff. We are extremely pleased with every aspect of their company and are proud to have them on our priority contact list for all of our buildings.
Thank you,
Rod Dube
We very much appreciated the service you provided in replacing our chimney!
Thanks again,
Dennis and Brenda Rude
Your prompt, professional service was very much appreciated! Thanks.
Bryan Tink
The Crew you sent to install your equipment were friendly and professional and did a great job. We are very happy with the new Heating and Hot Water system and are looking forward to using the Air Conditioning.
Clayton and Susan Nicholls
I called this morning as I had no heat. First of all I would like to thank you for having a “person” actually answer the phone. Secondly this lady was nice enough to suggest I check the batteries in my thermostat which I did and that was the problem. You could have had a service man come to my home only to tell me I needed new batteries, which would have cost me a service call. I have had a service call in the past and I was also very pleased with the service and the professionalism with which I was treated then.
Once again, thank you.
Marilyn Walker
We have been dealing with Indoor Elements for 6 years when we have had a heating problem. The service has always been good and we have always been pleased with their service. We required service recently and found that Scott the technician that was sent out was prompt, knowledgeable and pleasant. We highly recommend this Company for any heating or plumbing requirements.
Mrs. Malcolm
Thanks for everything this week. I’m really enjoying my heat once again haha…..
Tell Cory Thanks Again!
When I called, he came right over and was very helpful. We were very pleased with the service, awesome! If we ever need any other furnace work, we will definately be calling you back again thanks to the service! I really appreciate you letting me sit on the bill until you made sure that i had heat, not a lot of companies let “cash” customers do that. Needles to say, I’ll be telling people about your amazing service!
Cheers
Ashley Northcott
I contacted Indoor Elements Mechanical Ltd. to get a furnace replacement quote and a quote for some plumbing that needed to be done. They booked a quote for the next morning and came on time as promised…..no waiting around for me as a customer! We discussed the job, I was given a quote, and the work was scheduled forJuly 10th, 2013 at 8:30 A.M. and again, they were on time with everything they required and completed the work as quoted.
I would reccomend Indoor Elements Mechanical Ltd. to anyone! The staff was punctual, proffessional, and friendly. Excelent service with no problems or inconvenience!
Rick Hillier
Hi Lori, thank you so much for getting our shop squeezed into your schedule. Your crew did an awesome job and the quality is class A. I’m really glad we called you…..thanks again.
Doug Gallup
Hi,
We would like to thank Gord and his team for a job well done. I called to get a quote to install a new furnace and Gord came the next day and gave us a written quote. The furnace was delivered and installed on the day we were told it would be. The installers were friendly, courteous and professional. The job was completed exactly as per our discussion with Gord, the quality of work was great and we are very happy with the overall service.
Thanks again,
Dwayne and Patty V.
Hi,
We just had Jeff and Andrew in our house replacing our hot water tank. I just wanted to say what wonderful service they provided and to let you know how much i appreciate how quickly our tank was replaced!
Thank you and have a wonderful day,
Ron Wong
I had a sump pump issue over the weekend and I just wanted to send you an email to sing the praises of Jeff, he was fantastic and went above and beyond what I expected.
Really amazing customer service!
Thanks
Mitch Walker
Thank you so much for the awesome service. It is always a pleasure dealing with your staff!
Mark Van Der Raadt